Smile Casting is an agency for adult performers first. We also represent a small number of performers under 16, and when we do, their welfare comes before any booking. These are the questions parents and carers ask us most.

Who looks after safeguarding at Smile Casting?

Georgina Morelle, our founder and Head of Talent, is the first point of contact for any safeguarding question or concern. You can reach her on 020 8133 0320 or at info@smile-casting.com. We have a written safeguarding policy covering our work with children, and we are happy to send you a copy on request.

What training do you have?

Georgina has completed training in safeguarding, safer care, first aid and child chaperoning, including:

• Safeguarding Children and Young People
• Safer Care and Managing Allegations
• Paediatric First Aid
• Child Chaperone Licence
• Home Office Prevent Awareness
• Medication and Healthcare
• Recording and Reporting
• Equality, Diversity and Inclusion
• Health and Safety in the Home
• De-escalation Strategies

Will my child have a chaperone on set?

Yes. Children of school age who work on a production need a licensed chaperone with them, and the production arranges this. Georgina holds a child chaperone licence herself, so she knows exactly what should be in place on a job.

Does my child need a performance licence?

In most cases, yes. Children of compulsory school age usually need a licence from their local authority before they can take part in a paid production, and the production company applies for it. The National Network for Children in Employment and Entertainment (NNCEE) publishes clear guidance on licences, working hours and rest breaks for children, and it is worth reading before your child works.

Do you tell us exactly what a job involves before we agree?

Yes. We go through the role, the dates, the hours and the contract with you before anything is accepted, and we are always happy to answer questions first.

What if I am worried about something?

Tell us straight away, by phone or email, and we will deal with it. If you are worried about a child more generally, you can call the NSPCC helpline on 0808 800 5000. If a child is in immediate danger, call 999.

Looking for something else? Our general FAQ covers representation and auditions.